Frequently
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General Questions
First, make sure you log in. You’ll know you’re logged in if you see your name in the top right of the website.
Then, there are 2 ways to know if you’re registered:
- Hover over a class card – class cards are what you see on the Classes page
- If the button says “Add to Cart” – you are not registered.
- If the button says “Continue Class” – you are registered.
because you see the “Add to Cart” button.
and have completed 28% of the class.
- Go to your Courses page by hovering over your name and clicking “My Courses.” If you see the course listed there, you are registered. You can expand a course and click into the next available unit to continue class.
Powerhouse of one is expanded (see the left arrow icon pointing down?). You now see the expanded units. All blue titles are clickable. If they aren’t go to the last blue link, scroll to the bottom, and select “Complete Unit.” Then you can move forward in the class.
Handouts are located inside each unit of the class. You can view your registered classes by mousing over your name and clicking “My Courses.”
Then, expand the class to view its contents and click into any unit with a blue link.
Note: You’ll need to click “Mark as Completed” at the bottom of each unit to move forward in the class.
For example: here is the outline for Powerhouse of One: How to be a Super Successful Solo MSP by Lori Hardtke. You’ll need to mark the units in Module 1: Class Introduction as complete in order to get to Module 2: Class Content.
Your account was brought over to ITSPU! Simply log in with the same credentials. You may have to reset your password. If you have questions, send a note to [email protected].
To register, choose the class you’re interested in and click the “Add to cart” button. You can choose to add more items to your cart, or head to the checkout and complete the form and payment.
If you’re enrolling in an on-demand class, you have immediate access to the class content.
If it’s a live class, you will be auto-enrolled in the Zoom webinar that accompanies the class. You’ll go to the Zoom webinar room to attend live class each Tuesday at 9am Pacific. Check your email for verification of registration and to add it to your calendar.
You must be registered for the Zoom Webinar to attend live. Every class has a unique registration link that can be found inside Module 1 > Live Class Information.
You’ll receive a confirmation email from Zoom with a link to attend. Be sure to add it to your calendar by downloaded and saving the .ics file.
No – only registered students may attend classes. Please do not share the Zoom registration link. Zoom registrations are audited and offending registrants will be notified and removed. This is never fun, please don’t do this. If you have questions, send a note to [email protected].
Yes. When a class is live, the recordings and handouts are posted every week. Then, they are all available as an on-demand class until the next time it’s taught live, generally 12-18 months later. When the class goes live again, it will replace the older version.
